MCS2000 for 900 mhz amateur radio

I have purchased an MCS2000 for 900 mhz amateur. The radio programes ok but I cannot get the receiver to work on PL/DPL. The receiver is CSQ only. I have programmed both transmit and receive for DPL/PL. The radio is set up for trunk mount so wondering if there is a hangup that enables/disables the DPL/PL on receive?

Is the mic off hook when you're trying this? Their is a setting in the CPS to determine if it goes into CSQ when the mic is off hook.